My Recently Visited Services

Support and requests for analog FAX lines.

Hardware support for all Rolling Interactive Computers (RICs).

Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.

For support of Radiology specific workstations and equipment.

Support for Citrix related issues, including Citrix apps & VDI.

For enhancements & modifications to Patient Portal

D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.

The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.

Support for large screen tracking boards, GE viewers and HUGS Infant Protection (IPS).

Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.

For Cerner Print Queue Requests.

For enhancements and modifications to Cerner Applications.

Support for the Spectralink Cerner mobile phones.

Support and troubleshooting for MFA options, including Authenticator, Imprivata and DUO.

Support for Stony Brook's high-performance computing (HPC) clusters: SeaWulf, NVWulf, & ClinWulf.

Resources or request assistance on WiFi related issues.

For cellular signal issues, please see Mobile Device category.

For emergency communication between departments during downtime.

For installation or troubleshooting of any SBMIT supported software and applications.

Assistance and requests for website certificates.

For issues with the Patient Portal

For all hardware purchases through SBMIT. Includes all standard IT equipment.

Support for your Windows computer or laptop.

For assistance with or access to SharePoint sites. Request a new SharePoint site.

Support for AngelEye Health Cameras, AvaSure TeleSitter, Patient Room TVs, Hill-Rom (Nurse call) and Medication Drawers (Pavilion only).

Requests and support of database configurations.