Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.

The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.

Support for your Windows computer or laptop.

For all hardware purchases through SBMIT. Includes all standard IT equipment.

Support for Citrix related issues, including Citrix apps & VDI.

Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.

Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.

D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.

Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.

Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.

Support and requests for Stony Brook Medicine Websites.

For enhancements and modifications to Cerner Applications.

Requests and support of database configurations.

Support for printer installation, configuration, maintenance and troubleshooting.

Support for all other connected devices (scanning, instamed payment, etc)

Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.

Hardware support for all Rolling Interactive Computers (RICs).

Support and troubleshooting for MFA options, including Authenticator, Imprivata and DUO.

Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.

Request assistance with or access to a Stony Brook Medicine network resource.

To purchase licenses for Acrobat, Visio & Project.

Non-employees who cannot accomplish their work within the confines of the SecureLink vendor system and need additional access can request an SB ID# to allow domain access.

Requests for CPMP data and reporting.

For support of Cardiology software & applications.

Resources or request assistance on WiFi related issues.

For cellular signal issues, please see Mobile Device category.