Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.


For all hardware purchases through SBMIT. Includes all standard IT equipment.


Support for your Windows computer or laptop.


Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.


The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.


Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.


Requests and support of database configurations.


Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.


D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.


For enhancements and modifications to Cerner Applications.


Support for printer installation, configuration, maintenance and troubleshooting.


Support for Citrix related issues, including Citrix apps & VDI.


Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.


To purchase licenses for Acrobat, Visio & Project.


Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.


Request assistance with endpoint client, network security incidents, vulnerability management, or website and computer blocking.


Hardware support for all Rolling Interactive Computers (RICs).


Resources or request assistance on WiFi related issues.

For cellular signal issues, please see Mobile Device category.


Support and requests for Stony Brook Medicine Websites.


For support of Cardiology software & applications.


Support for all other connected devices (scanning, instamed payment, etc)


Non-employees who cannot accomplish their work within the confines of the SecureLink vendor system and need additional access can request an SB ID# to allow domain access.


Request assistance with or access to a Stony Brook Medicine network resource.


Support for the Spectralink Cerner mobile phones.


Support for SBM clinical research share drive (R:\).