Popular Services
For installation or troubleshooting of any SBMIT supported software and applications.
For all hardware purchases through SBMIT. Includes all standard IT equipment.
Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.
Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.
Support for printer installation, configuration, maintenance and troubleshooting.
Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.
Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.
The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.
Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.
Support for all other connected devices (scanning, instamed payment, etc)
Request assistance with endpoint client, network security incidents, vulnerability management, or website and computer blocking.
Request assistance with or access to a Stony Brook Medicine network resource.
Support for moving or turning in equipment. Site Survey requests.
Resources or request assistance on WiFi related issues.
For cellular signal issues, please see Mobile Device category.
D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.
Non-employees who cannot accomplish their work within the confines of the SecureLink vendor system and need additional access can request an SB ID# to allow domain access.
Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.