Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.

For all hardware purchases through SBMIT. Includes all standard IT equipment.

Support for your Windows computer or laptop.

The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.

Support for Citrix related issues, including Citrix apps & VDI.

Support for printer installation, configuration, maintenance and troubleshooting.

Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.

Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.

Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.

Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.

Requests and support of database configurations.

Hardware support for all Rolling Interactive Computers (RICs).

For enhancements and modifications to Cerner Applications.

Support and requests for Stony Brook Medicine Websites.

Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.

Request assistance with or access to a Stony Brook Medicine network resource.

D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.

Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.

For assistance with or access to SharePoint sites. Request a new SharePoint site.

To purchase licenses for Acrobat, Visio & Project.

Request assistance with endpoint client, network security incidents, vulnerability management, or website and computer blocking.

Support for all other connected devices (scanning, instamed payment, etc)

Support and requests for CPMP Web and Physician's site.

For support of Cardiology software & applications.

Resources or request assistance on WiFi related issues.

For cellular signal issues, please see Mobile Device category.