Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.

Support for your Windows computer or laptop.

For all hardware purchases through SBMIT. Includes all standard IT equipment.

Support for printer installation, configuration, maintenance and troubleshooting.

Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.

The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.

Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.

Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.

Request assistance with or access to a Stony Brook Medicine network resource.

Requests and support of database configurations.

Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.

Support and requests for Stony Brook Medicine Websites.

Hardware support for all Rolling Interactive Computers (RICs).

For enhancements and modifications to Cerner Applications.

Support for all other connected devices (scanning, instamed payment, etc)

For assistance with HIM, Charge Services & Reg / Sched.

Resources or request assistance on WiFi related issues.

For cellular signal issues, please see Mobile Device category.

Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.

D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.

Support for Citrix related issues, including Citrix apps & VDI.

Support for moving or turning in equipment. Site Survey requests.

To purchase licenses for Acrobat, Visio & Project.

Request assistance with endpoint client, network security incidents, vulnerability management, or website and computer blocking.

Support for SBM clinical research share drive (R:\).

Support for VM resources managed by SBM Research Computing and Informatics.