Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.

The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.

Support for your Windows computer or laptop.

For all hardware purchases through SBMIT. Includes all standard IT equipment.

Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.

Support for Citrix related issues, including Citrix apps & VDI.

Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.

Support for printer installation, configuration, maintenance and troubleshooting.

For enhancements and modifications to Cerner Applications.

For support of Cardiology software & applications.

Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.

D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.

Support and requests for Stony Brook Medicine Websites.

Requests and support of database configurations.

Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.

To purchase licenses for Acrobat, Visio & Project.

Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.

Hardware support for all Rolling Interactive Computers (RICs).

Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.

Support for all other connected devices (scanning, instamed payment, etc)

For assistance with HIM, Charge Services & Reg / Sched.

Request assistance with or access to a Stony Brook Medicine network resource.

Non-employees who cannot accomplish their work within the confines of the SecureLink vendor system and need additional access can request an SB ID# to allow domain access.

Support for Stony Brook's high-performance computing (HPC) clusters: SeaWulf, NVWulf, & ClinWulf.

Resources or request assistance on WiFi related issues.

For cellular signal issues, please see Mobile Device category.