Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.


The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.


For all hardware purchases through SBMIT. Includes all standard IT equipment.


Support for your Windows computer or laptop.


Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.


Support for Citrix related issues, including Citrix apps & VDI.


Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.


D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.


Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.


Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.


Support and requests for Stony Brook Medicine Websites.


Support for printer installation, configuration, maintenance and troubleshooting.


For enhancements and modifications to Cerner Applications.


Requests and support of database configurations.


Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.


Support for all other connected devices (scanning, instamed payment, etc)


Request assistance with or access to a Stony Brook Medicine network resource.


Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.


Hardware support for all Rolling Interactive Computers (RICs).


To purchase licenses for Acrobat, Visio & Project.


For support of Cardiology software & applications.


Resources or request assistance on WiFi related issues.

For cellular signal issues, please see Mobile Device category.


Support for SBM clinical research share drive (R:\).


Request assistance with endpoint client, network security incidents, vulnerability management, or website and computer blocking.


Support for Box Storage.