Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.

For all hardware purchases through SBMIT. Includes all standard IT equipment.

The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.

Support for your Windows computer or laptop.

Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.

Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.

Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.

Support for Citrix related issues, including Citrix apps & VDI.

Support for printer installation, configuration, maintenance and troubleshooting.

Support and requests for Stony Brook Medicine Websites.

Requests and support of database configurations.

For enhancements and modifications to Cerner Applications.

Hardware support for all Rolling Interactive Computers (RICs).

Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.

Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.

Request assistance with or access to a Stony Brook Medicine network resource.

To purchase licenses for Acrobat, Visio & Project.

Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.

Support for all other connected devices (scanning, instamed payment, etc)

Non-employees who cannot accomplish their work within the confines of the SecureLink vendor system and need additional access can request an SB ID# to allow domain access.

Support and troubleshooting for MFA options, including Authenticator, Imprivata and DUO.

For assistance with or access to an existing contact center. Requests for new contact centers.

For assistance with HIM, Charge Services & Reg / Sched.

Support for moving or turning in equipment. Site Survey requests.