Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.

The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.

Support for your Windows computer or laptop.

For all hardware purchases through SBMIT. Includes all standard IT equipment.

Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.

Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.

For enhancements and modifications to Cerner Applications.

Hardware support for all Rolling Interactive Computers (RICs).

Request assistance with or access to a Stony Brook Medicine network resource.

Support for printer installation, configuration, maintenance and troubleshooting.

Support for Citrix related issues, including Citrix apps & VDI.

Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.

Support and requests for Stony Brook Medicine Websites.

Support for all other connected devices (scanning, instamed payment, etc)

Requests and support of database configurations.

Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.

Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.

Support for moving or turning in equipment. Site Survey requests.

Request assistance with endpoint client, network security incidents, vulnerability management, or website and computer blocking.

SecureLink is used to allow external vendors access to internal Stony Brook Medicine resources.

Resources or request assistance on WiFi related issues.

For cellular signal issues, please see Mobile Device category.

To purchase licenses for Acrobat, Visio & Project.

Non-employees who cannot accomplish their work within the confines of the SecureLink vendor system and need additional access can request an SB ID# to allow domain access.

Support and troubleshooting for MFA options, including Authenticator, Imprivata and DUO.

For support of Cardiology software & applications.