Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.


Support for your Windows computer or laptop.


For all hardware purchases through SBMIT. Includes all standard IT equipment.


The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.


Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.


For enhancements and modifications to Cerner Applications.


Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.


Support for printer installation, configuration, maintenance and troubleshooting.


Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.


Support and requests for Stony Brook Medicine Websites.


Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.


Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.


Requests and support of database configurations.


Support for Citrix related issues, including Citrix apps & VDI.


Request assistance with or access to a Stony Brook Medicine network resource.


Support for all other connected devices (scanning, instamed payment, etc)


D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.


Support for SBM clinical research share drive (R:\).


Hardware support for all Rolling Interactive Computers (RICs).


Requests for CPMP data and reporting.


Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.


Support for moving or turning in equipment. Site Survey requests.


Request assistance with endpoint client, network security incidents, vulnerability management, or website and computer blocking.


To purchase licenses for Acrobat, Visio & Project.


Non-employees who cannot accomplish their work within the confines of the SecureLink vendor system and need additional access can request an SB ID# to allow domain access.