Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.


The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.


Support for your Windows computer or laptop.


For all hardware purchases through SBMIT. Includes all standard IT equipment.


Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.


Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.


Support for Citrix related issues, including Citrix apps & VDI.


Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.


Support for printer installation, configuration, maintenance and troubleshooting.


Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.


Request assistance with or access to a Stony Brook Medicine network resource.


For enhancements and modifications to Cerner Applications.


Support and requests for Stony Brook Medicine Websites.


D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.


Requests and support of database configurations.


To purchase licenses for Acrobat, Visio & Project.


Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.


Support for all other connected devices (scanning, instamed payment, etc)


Non-employees who cannot accomplish their work within the confines of the SecureLink vendor system and need additional access can request an SB ID# to allow domain access.


Support and troubleshooting for MFA options, including Authenticator, Imprivata and DUO.


Hardware support for all Rolling Interactive Computers (RICs).


Support for your Apple (iOS) computer or laptop.


Support for Box Storage.


For assistance with or access to an existing contact center. Requests for new contact centers.


SecureLink is used to allow external vendors access to internal Stony Brook Medicine resources.