Popular Services
For installation or troubleshooting of any SBMIT supported software and applications.
The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.
For all hardware purchases through SBMIT. Includes all standard IT equipment.
Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.
Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.
Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.
Support for printer installation, configuration, maintenance and troubleshooting.
Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.
D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.
Support for all other connected devices (scanning, instamed payment, etc)
Support and troubleshooting for MFA options, including Authenticator, Imprivata and DUO.
Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.
Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.
Request assistance with endpoint client, network security incidents, vulnerability management, or website and computer blocking.
For assistance with or access to an existing contact center. Requests for new contact centers.
Resources or request assistance on WiFi related issues.
For cellular signal issues, please see Mobile Device category.
Support for moving or turning in equipment. Site Survey requests.
Non-employees who cannot accomplish their work within the confines of the SecureLink vendor system and need additional access can request an SB ID# to allow domain access.