Popular Services

For installation or troubleshooting of any SBMIT supported software and applications.

The UHMC account is the main credential used for access at Stony Brook Medicine. Services include account creation & modifications.

For all hardware purchases through SBMIT. Includes all standard IT equipment.

Support for Citrix related issues, including Citrix apps & VDI.

Support for your Windows computer or laptop.

Request assistance with Email (Outlook), Shared Mailboxes or Distribution Lists.

Support options for SBMIT desktop phones (Unify, Cisco) & voicemail.

Assistance with SBMIT-issued Cell phones. Requests for new Cell phones, accessories or international travel.

For enhancements and modifications to Cerner Applications.

Resources or request assistance with all user and site remote access items including VDI, VPN and Site-to-Site connectivity.

D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.

Request assistance with or access to a Stony Brook Medicine network resource.

Hardware support for all Rolling Interactive Computers (RICs).

Support for printer installation, configuration, maintenance and troubleshooting.

Requests and support of database configurations.

Support and requests for Stony Brook Medicine Websites.

Support for all other connected devices (scanning, instamed payment, etc)

Support and troubleshooting for MFA options, including Authenticator, Imprivata and DUO.

Please use this service to request a quote for non-standard equipment, or equipment to be purchased through WolfieMart.

Non-employees who cannot accomplish their work within the confines of the SecureLink vendor system and need additional access can request an SB ID# to allow domain access.

Request assistance with all wired network issues including network jacks, connectivity/performance issues and advanced requests.

Support for SBM clinical research share drive (R:\).

For support of Cardiology software & applications.

To purchase licenses for Acrobat, Visio & Project.

For assistance with HIM, Charge Services & Reg / Sched.