Popular Services
The application used by Technicians to receive, manage and process tickets from customers.
Google Mail is the preferred email system at Stony Brook University for faculty, staff, and students on West Campus, Southampton, Manhattan, and select departments within the Health Sciences Center. Google Calendar is the calendar feature offered with Google Apps for Education. It allows users to easily create, share, edit, and delete meeting invitations, calendar events, and tasks. These are easily accessed and synced between computers and mobile devices.
Help accessing other University accounts such as PeopleSoft, SFS, Cbase, Last Pass Enterprise, EZ Proxy
D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.
Echo360 is a versatile and reliable system that automatically captures lectures and converts classroom voice, video, and visual-aids into high-quality media files.
Connect to your desktop or the university network from off campus
Support for all SBU issued mobile (wireless) communication devices. This includes cell phones, mifi's and iPads.
Hard wired connections to the university network
The university is current using Cisco VoIP phones. The Voice over Internet Protocol (VoIP) technology allows the user to make voice calls over broadband internet, rather than through a traditional, analog connection. VoIP phone can look just like a traditional office desk phone.
For Departmental Functional Users to request new features, enhancements or report issues
Leave Feedback pertaining to the SBU Help Portal
Support for SBM clinical research share drive (R:\).
Do you need to report something that is not working as expected?
Please use this form to the right.
Incident response (IR) is a set of information security policies and procedures that you can use to identify, contain, and eliminate cyberattacks. The goal of incident response is to enable an organization to quickly detect and halt attacks, minimizing damage and preventing future attacks of the same type.
Classroom Technology & Support Solutions provides numerous services to enhance and facilitate classroom instruction. Service counters in the Javits Lecture Center, the Health Sciences Center, and Frey Hall each provide different aspects of support.
Support for VM resources managed by SBM Research Computing and Informatics.
Request a consultation to discuss AI and/or receive assistance with Gemini Pro and Microsoft Copilot licensing.
A security policy (also called an information security policy or IT security policy) is a document that spells out the rules, expectations, and overall approach that an organization uses to maintain the confidentiality, integrity, and availability of its data. Security policies exist at many different levels, from high-level constructs that describe an enterprise’s general security goals and principles to documents addressing specific issues, such as remote access or Wi-Fi use.
Request assistance with monitoring or improving network security. Network security includes assistance with scoping firewall rules and monitoring for unexpected or unwanted traffic.