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The application used by Technicians to receive, manage and process tickets from customers.


Google Mail is the preferred email system at Stony Brook University for faculty, staff, and students on West Campus, Southampton, Manhattan, and select departments within the Health Sciences Center. Google Calendar is the calendar feature offered with Google Apps for Education. It allows users to easily create, share, edit, and delete meeting invitations, calendar events, and tasks. These are easily accessed and synced between computers and mobile devices.


Help accessing other University accounts such as PeopleSoft, SFS, Cbase, Last Pass Enterprise, EZ Proxy


Connect to your desktop or the university network from off campus


D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.


Hard wired connections to the university network


Support for computers, printers, mobile phones and tablets.


If your having any problems using a software program you can get help here


The EPO is essentially a mail forwarding device that allows everyone at the University to have the same generic email address


For Departmental Functional Users to request new features, enhancements or report issues


Support for all SBU issued mobile (wireless) communication devices. This includes cell phones, mifi's and iPads.


Help with your NetID


DoIT will help you install your computers and printers


Request a quote when purchasing new computer hardware


Google Drive provides a single place to store, create, sync, and share documents, files, and folders of all types


Support for SBM clinical research share drive (R:\).


The university is current using Cisco VoIP phones. The Voice over Internet Protocol (VoIP) technology allows the user to make voice calls over broadband internet, rather than through a traditional, analog connection. VoIP phone can look just like a traditional office desk phone.


A security policy (also called an information security policy or IT security policy) is a document that spells out the rules, expectations, and overall approach that an organization uses to maintain the confidentiality, integrity, and availability of its data. Security policies exist at many different levels, from high-level constructs that describe an enterprise’s general security goals and principles to documents addressing specific issues, such as remote access or Wi-Fi use.


Support for Box Storage.


Department shared folders are a secure and convenient way for staff members within a department to share and collaborate on documents and other files. MySBfiles is a network storage option for all students, faculty, and staff.


Help accessing your VPN account


Leave Feedback pertaining to the SBU Help Portal


Request NetID and access to SB related databases/applications