Popular Services

Connect to your desktop or the university network from off campus


Engage DoIT to help you with your software needs


Hard wired connections to the university network


Google Mail is the preferred email system at Stony Brook University for faculty, staff, and students on West Campus, Southampton, Manhattan, and select departments within the Health Sciences Center. Google Calendar is the calendar feature offered with Google Apps for Education. It allows users to easily create, share, edit, and delete meeting invitations, calendar events, and tasks. These are easily accessed and synced between computers and mobile devices.


The university is current using Cisco VoIP phones. The Voice over Internet Protocol (VoIP) technology allows the user to make voice calls over broadband internet, rather than through a traditional, analog connection. VoIP phone can look just like a traditional office desk phone.


If your having any problems using a software program you can get help here


Help accessing other University accounts such as PeopleSoft, SFS, Cbase, Last Pass Enterprise, EZ Proxy


Request a quote when purchasing new computer hardware


Leave Feedback pertaining to the University's ITSM Portal


Campus wired and wireless networking hardware such as switches, UPS, power supplies, firewalls. Networking hardware are electronic devices which are required for communication and interaction between devices on a computer network.


The application used by Technicians to receive, manage and process tickets from customers.


D2L Brightspace has been selected as the new Digital Learning Environment (DLE) for all SUNY schools.


Help with your NetID


DoIT will help you install your computers and printers


Support for all SBU issued mobile (wireless) communication devices. This includes cell phones, mifi's and iPads.


Support for computers, printers, mobile phones and tablets.


Help accessing your VPN account


Help accessing SOLAR


Support for SBM clinical research share drive (R:\).


Department shared folders are a secure and convenient way for staff members within a department to share and collaborate on documents and other files. MySBfiles is a network storage option for all students, faculty, and staff.


Request assistance with monitoring or improving network security. Network security includes assistance with scoping firewall rules and monitoring for unexpected or unwanted traffic.


A web-interface to SAP Business Objects Crystal Reports repository. When departments need custom reports that are in real-time or repeatedly used, BI Launch Pad allows Application Support to create and control custom crystal reports


Request NetID and access to SB related databases/applications


A security policy (also called an information security policy or IT security policy) is a document that spells out the rules, expectations, and overall approach that an organization uses to maintain the confidentiality, integrity, and availability of its data. Security policies exist at many different levels, from high-level constructs that describe an enterprise’s general security goals and principles to documents addressing specific issues, such as remote access or Wi-Fi use.