About this Service

A Contact Center is a solution that manages customer interactions across multiple channels, traditionally using voice / phone interaction.  Contact center software is often used to streamline communications between agents and customers. Our telecommunications team supports the configuration and management of contact centers across Stony Brook Medicine.

Please select the appropriate offering to the right to request or seek assistance with a Contact Center.

Additional Information

For assistance with mobile devices, please visit: Service Catalog - Mobile Devices

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