Unified Communications

What Is It?

The university is currently using Cisco WebEx for our UC services.  Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. -- into a single, streamlined interface, with the goal of improving user experience (UX) and productivity.   

• Unified communications technology will eventually allow you to seamlessly collaborate with other people, even if you are in separate locations. You will be able to quickly locate people by accessing an interactive directory, engage in text messaging sessions, and escalate sessions to voice calls or one on one  video calls if desired.
• Presence will allow you to see if someone you're trying to contact is available.

For more information

See our website: https://it.stonybrook.edu/services/cisco-webex