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Unified Communications
  1. Services
  2. Telecommunications/VoIP and Video Conferencing
The university is currently using Cisco WebEx for our UC services. Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. -- into a single, streamlined interface, with the goal of improving user experience (UX) and productivity.