What to Expect After Submitting a Request for New Work
We appreciate you taking the initiative to improve our offerings. Once submitted, your request will be reviewed to determine the most appropriate course of action.
Here's what you can expect:
- Enhancement Requests: If your request is for a small improvement that wouldn't require a full project, our team will forward it to the relevant technical team's backlog for prioritization and future implementation.
- Existing Functionality: If your request aligns with functionality already available in our Service Catalog, a Technical Solution Specialist will reach out to discuss these existing options with you.
- Project Identification: If your request suggests a larger project is needed, our EPMO team will contact you to gather more details and guide you through the next steps.
We will be sure to communicate with you throughout this process to keep you informed.